understanding strategic success factors for implementing knowledge management in business process management through the analytic hierarchy process (ahp)
نویسندگان
چکیده
today, with ever increasing use of knowledge as a critical resource one of the most important matter that all the organization face is the issue of knowledge management . due to a various efforts for introducing the business process concept to knowledge management (km) or the knowledge concept to business process management (bpm) in order to combine the advantages of the two paradigms, certain strategic factors for development of this relation is not yet identified . there is a lack of mechanisms for knowledge capturing, storing and disseminating in business process management. the aim of our study is to identify strategic success factors for km in all organizations on a broad empirical basis. the paper employs the analytic hierarchy process (ahp), a quantitative method of decision-making, to evaluate the strategic factors of four km suggestion method via criteria, sub criteria and variety of options in mind, consistent with the literature and help of expert team. the result shows that the technological factors, which have an overall weight of 48%, play a predominant role in experts’ choice of km strategies.
منابع مشابه
Evaluating Critical Success Factors Model of Knowledge Management: An Analytic Hierarchy Process (AHP) Approach
Australian Business Deans Council (ABDC); Bacon’s Media Directory; Burrelle’s Media Directory; Cabell’s Directories; Compendex (Elsevier Engineering Index); CSA Illumina; DBLP; DEST Register of Refereed Journals; Gale Directory of Publications & Broadcast Media; GetCited; Google Scholar; INSPEC; JournalTOCs; KnowledgeBoard; Library & Information Science Abstracts (LISA); MediaFinder; Norwegian ...
متن کاملInvestigating the effect of website quality on e-business success: An analytic hierarchy process (AHP) approach
This study investigates website quality factors, their relative importance in selecting the most preferred website, and the relationship between website preference and financial performance. DeLone and McLean’s IS success model extended through applying an analytic hierarchy process is used. A field study with 156 online customers and 34 managers/designers of e-business companies was performed....
متن کاملAssessing the effectiveness of knowledge management using Analytic Network Process
Knowledge management in higher education is a set of organizational processes that support creating and transferring the knowledge in these institutions and allows for achieving organizational and university objectives. Therefore, for the proper management of organizational knowledge, appropriate tools are needed to be able to be aware of the effectiveness of knowledge management in organizatio...
متن کاملUtilization of analytic hierarchy process (AHP) to meet management objectives in fishery industry of the Sea of Oman
This article examines the use of analytic hierarchy process (AHP) to choose a priority for different purposes which have been used in fishery optimal management in the Sea of Oman. There are several stakeholder groups in the multi-objective planning methods. In this study, the AHP is used to determine the preferences (weight) of stakeholder groups for each of the objectives in the fisheries ind...
متن کاملThe critical success factors of business process management
Although business process management ( ̳BPM‘) is a popular concept, it has not yet been properly theoretically grounded. This leads to problems in identifying both generic and case specific critical success factors of BPM programs. The paper proposes an underlying theoretical framework with the utilization of three theories: contingency, dynamic capabilities and task technology fit. The main pre...
متن کاملUtilization of analytic hierarchy process (AHP) to meet management objectives in fishery industry of the Sea of Oman
This article examines the use of analytic hierarchy process (AHP) to choose a priority for different purposes which have been used in fishery optimal management in the Sea of Oman. There are several stakeholder groups in the multi-objective planning methods. In this study, the AHP is used to determine the preferences (weight) of stakeholder groups for each of the objectives in the fisheries ind...
متن کاملمنابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
عنوان ژورنال:
international journal of information science and managementجلد ۲۰۱۲، شماره ۰۷، صفحات ۱۱۹-۱۳۵
میزبانی شده توسط پلتفرم ابری doprax.com
copyright © 2015-2023